Every member of our team has been involed in the property business for over 15 years.
We have found that sometimes the selling or letting of a property is the easy bit, it's getting it over the line to completion where a good agent is worth their weight in gold!
So here at Star Sales and Lettings we pride ourselves in giving exlemplary customer service all the way through the buying/selling/letting process.
We have found through our own personal experience that the biggest gripes people have with agents are:
POOR CONTACT - Being fobbed off or not replying at all is really frustrating, here at Star we aim to reply as soon as we can even if its not good news!
LITTLE OR NO FEEDBACK - Again very frustrating . We will give you feedback as much as you request and will give you feedback every few weeks whether you request it or not!
LITTLE OR NO PROGRESSION -Once a property is under offer it can seem like everything is left to a solicitors - As stated before, selling can be the easy part of the process. We will push the chain and solicitors to get the deal done for you.
It's your property and we will work for YOU to sell or let it.